Waste management services for private customers

We serve private customers across various regions in Finland
We currently collect mixed waste from private customers in the areas listed below. Please note the regional boundaries and contact our customer service if needed. We verify the availability of our services for each inquiry separately.
- Lahti and other parts of Päijät-Häme: the entire Lahti area, Hollola town center, Villähde and Nastola center, Herrala, Orimattila, Uusikylä, Vierumäki, Heinola, Heinola rural parish, Asikkala, Kalkkinen, Padasjoki, Auttoinen, and from neighboring municipalities also Pukkila & Myrskylä.
- Tampere region: Akaa, Toijala, Viiala)
- Turku
- Vaasa and Mustasaari
- Seinäjoki region: Teuva and Kauhajoki
- Uusikaupunki: postal code areas 23500 Kalanti & 23660 Lokalahti, and the Taivassalo area
- Ylivieska region: Kannus, Toholampi, Sievi, Haapavesi, Kärsämäki, Siikalatva, Pyhäntä
- Oulu region: Muhos and Liminka


Remeo customer service for lakeuden EKO customers
Remeo, in cooperation with Lakeuden EKO, provides waste management services for residents in the urban areas of Liminka and Muhos. Our customer service assists residents in all waste management-related matters.
If you are already a municipal waste management customer in Liminka or Muhos, your customer relationship has been automatically transferred to Remeo.
The transfer of services to Remeo has taken place as follows:
- From April 1, 2024: Collection of glass, metal, plastic, and cardboard waste
- From July 1, 2024: Collection of biowaste and mixed (combustible) waste (must be ordered separately)
Customer service
Sewage waste management services
Remeo provides private customers with sewer maintenance and sewage waste services using vacuum trucks.
Our services include sewer unclogging, flushing, thawing, pipe inspections (available only in Ylivieska and Seinäjoki), and wet suction services. We professionally and safely empty and clean septic tanks, sealed tanks, small treatment plants, and stormwater wells. If needed, we also perform high-pressure rinsing and clean waste areas and containers using vacuum-pressure trucks.
You can order septic services through our customer service.
We serve customers in the following areas:
- Lappeenranta
- Ylivieska (Ylivieska, Nivala, Sievi, Alavieska, Oulainen, Haapavesi and Vihanti)
- Vaasa
- Seinäjoki

Frequently asked questions
When your address changes, the information is not automatically updated in our system through public registers. Therefore, if any contract-related details—such as your address or billing information—change, you must notify Remeo directly. You can submit your address change using our customer service forms.
The container emptying interval is always calculated based on weeks, so a monthly emptying actually means every four weeks. This usually results in one emptying per month, but in some cases, there may be two in the same month. For example, if the container is emptied on March 1st, the next emptying will take place on March 29th, meaning there are two emptyings in the same month.
We charge for an empty trip when we have attempted to empty a waste container, but the service could not be completed due to reasons beyond our control. Such reasons may include, for example, another vehicle blocking access to the container or a public road being closed due to construction work.